Frequently Asked Questions

A guide to better understanding our concierge medicine program.

General Questions

Studies confirm that spending more time with patients improves patient satisfaction and reduces the number of prescription medications.

It takes time for patients to share their concerns and for doctors to listen and understand those concerns. A correct diagnosis can often be made simply by listening to the patients concerns and asking the right follow-up questions. It takes time to perform a physical examination. It takes time to discuss and understand the diagnostic tests and treatment plan that your doctor wants you to follow. Most importantly it takes time to establish a patient-doctor relationship.

In the concierge program, I have time to call your specialist and discuss any questions or concerns that you or I may have about your care. If necessary, my staff can coordinate your appointments with specialists.

Should you require hospitalization, I can see you while you are in the hospital. When you are your sickest and need me the most, I will coordinate your care with all of the hospital specialists and serve as your advocate.

If it is not a medical emergency, call us first. If I cannot address your problem by phone and I feel you need to be seen, I will make every effort to have you seen by a local physician in our network.

If appropriate, I can make house calls for concierge members within a limited mile radius from the office.

We have made a commitment to be available by cell phone or email to my patients in the concierge program. On those rare occasions that we are unavailable, we have made arrangements for another local concierge physician to cover my practice.

Insurance, Payment & Tax Questions

Visits outside of the preventive health program will be billed to your insurance. I am obligated by your insurance company to collect any co-pay, co-insurance, or deductible for visits that are billed to your insurance.

Medicare and private insurance will not cover the cost of this program.

Joining the concierge program is your choice. It is an investment in your health. I share your frustrations with the ever increasing cost of health insurance. As a small business owner, I also struggle with the cost of health insurance for me and my employees. The extra cost that we all pay in health insurance premiums does not always translate to extra health care services.

Please call us for current fees.  All forms of payment are accepted. Payments can be made annually or semi-annually.

I have made a commitment to my patients to keep the fee the same for the first 3 years of the program.

The concierge fee may be considered a tax deductible health care expense. You are advised to consult with your tax consultant to clarify your individual qualifications.

Flexible spending accounts or health savings accounts may be used to pay for the annual fee. The concierge preventive health program or executive health program may be considered a qualifying expense. You are advised to consult with your employer’s health plan administrator to clarify your individual qualifications.